About
Welcome! I’m Christopher Murray.
With over 25 years of experience in customer-facing roles, I’ve spent my career learning what truly makes businesses thrive and people tick. I specialise in delivering a high-quality service in fast-paced environments, having navigated diverse industries from retail and charities to the fast-moving world of finance.
Across all these sectors, my approach remains the same: combining a data-driven, analytical mindset with a genuine focus on exceeding expectations and building trusted relationships.
Why this blog?
This website is a space where my professional background meets my personal passions. Here, I share insights, strategies, and reflections on:
Customer Service: How to build trust and deliver excellence in any industry.
Finance: Navigating complex financial scenarios with analytical clarity.
Personal Growth: The lessons, habits, and mindsets that keep us moving forward.
Whether you're here to sharpen your business skills, find inspiration for your own professional journey or grow as an individual, I’m glad you stopped by.
Everybody feels stressed or anxious at some point in their lives, whether that be in their personal lives or in their professional lives. There are often very valid reasons to feel this way, but often, if you look closely at the cause, it is down to something that is beyond our control. Heavy traffic making us late for a meeting, the fridge breaking down in the middle of summer or some other unexpected expense or inconvenience. At these times it is good to consider the Circle of Control.